Welcome to Chiswick Tea Co.

Delivery Information

All orders received Monday to Friday will be posted out within 24 hours. Most orders received before 1pm will be posted out on the same day, however orders received after 1pm will be posted out the next working day.

Items sent to all other countries will be sent by Royal Mail Airmail.

Domestic UK Delivery

All items posted within the UK will either be sent by Royal Mail 48 Tracked, Royal Mail 24 Tracked or Courier (extra charges apply).

  • FREE Royal Mail 48 Tracked Shipping for orders over £35.00 or £2.95 discount on other services.
  • Royal Mail 48 Tracked - £2.95 (Estimated delivery time is 2-4 days Monday to Saturday)
  • Royal Mail 24 Tracked - £4.45 (Estimated delivery time is 1-2 days Monday to Saturday)
  • Express Courier - Next working day - £7.95 *
  • Express Courier - Next working day for Orders over £35 - £5 *
  • Express Courier - Saturday - £12.95 *
  • Express Courier - Saturday for Orders over £35 - £10 *

* Express Courier option is only for UK mainland, does not include highlands or islands.

Royal Mail is not a guaranteed delivery service and delivery times are only an estimate, unfortunately compensation isn't paid for late deliveries.

International Shipping

Royal Mail Airmail delivery time is 5-14 working days
Please note maximum weight for international orders is 1.5kg.

Europe

  • Up to 500g - £8.00
  • Up to 1kg - £10.50
  • Up to 1.5kg - £12.50

Rest of the World

  • Up to 500g - £10.00
  • Up to 1kg - £13.50
  • Up to 1.5kg - £15.50

Customs and Import Charges

If you order any of the products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.